This Privacy Policy explains how Language Link processes personal data in connection with its website, course enquiries, enrolment, and small-group language courses in Kempton Park, South Africa.
We may collect identification details, contact details, course preferences, placement and progress information, attendance records, payment-related information, and technical data such as device and usage information. Where needed for small-group courses, we also process information about language level, timetable availability, and learning needs.
We receive personal data from course inquiries, level screening, enrolment forms, contact submissions, booking and payment interactions, and communications with us. We may also collect data automatically through website use, including basic technical logs and cookie-related information, and we may generate internal records such as attendance, placement, and progress summaries.
We may use session cookies to keep the site working during a visit, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies are used to support site performance, improve navigation, and maintain security-related functions where applicable.
You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect form submission, session continuity, or other site functions that rely on them.
Use the contact details below for privacy questions, access requests, or concerns about this notice.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where lawful, or objection to certain processing. You may also ask us to explain how we use your data and to review information held about your course interactions.
To make a privacy request, provide enough information for us to identify you and understand the request. We may ask for additional details where necessary to protect your information and to respond accurately.
We retain personal data for the period needed to handle enquiries, manage enrolment, deliver courses, maintain business records, and meet legal, accounting, or dispute-resolution requirements. When data is no longer required, we delete it or de-identify it where appropriate.
If we make material changes, we will update this page and may provide additional notice where appropriate. The revised notice will apply from the date it is posted unless a different effective date is stated.
We use personal data to respond to enquiries, assess language level, match learners to suitable groups and timetables, confirm course terms, manage enrolment, deliver lessons, track attendance and progress, communicate about course arrangements, process payments, maintain records, improve our services, and meet legal or administrative obligations.
We may share personal data with trusted service providers that support website hosting, communications, administration, record keeping, payment processing, or similar operational tasks. We may also share information with instructors or internal staff involved in placement, scheduling, lesson delivery, and progress review, subject to confidentiality and appropriate safeguards.
We may disclose personal data to public authorities, regulators, courts, or other parties when required to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests.
